SNAP 2010 FAQs – Instructor - faqs

Click on a link below to jump to that section in the FAQ:

Adminstration FAQ

Course FAQ

Document Assessment FAQ

Exam FAQ

Gradebook FAQ

Performance Evaluation FAQ

Scheduling FAQ

Section FAQ

Tutorial and Assignments FAQ

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Exam FAQ

How do I create and schedule a Concept Exam?

Create and schedule a concept exam

  1. Click the scheduling tab
  2. Click the concept exams link
  3. Click the new exam link
  4. Enter a name for the new exam
  5. Click on the concept question list control on the right
  6. Select a textbook or textbook chapter from the concept question bank option menu
  7. Questions can now be added to the exam using the add question icon (<<)
  8. Reorder added questions using the up and down arrows
  9. Enter a grade for the exam
  10. Click save changes
  11. Click the Schedule tab
  12. Enter a description for the exam
  13. Select timing and other options
  14. Click save changes

How do I create and schedule a Skill Exam?

Create and schedule skill exams

  1. Click the scheduling tab
  2. Click the skill exams link
  3. Click the new exam tab
  4. Enter a name for the new exam
  5. Select a textbook or textbook chapter from the concept question bank option menu
  6. Select a textbook chapter from the dropdown list
  7. Questions can now be added to the exam using the add question icon (<<)
  8. Enter the maximum points available for the exam
  9. Click save changes
  10. Click the Schedule tab
  11. Select the desired options
  12. Click save changes

What does the “Exam expires” option do for a Skill Exam?

If the “Exam expires” checkbox is checked, the Exam expires option will force the termination of a skill exam when the close date and time have been reached. This will override the exam time limit if a student begins an exam with less time available to finish the exam. Work up to that point is saved and graded.

Can I delete Exam attempts?

Instructors are able to delete exam attempts. On the “Reports” tab for any Exam, you can check the box in the far-right column, and then change the drop down labeled “With Selected” at the bottom of the page, to “Delete.” This will delete all exam attempts that you have selected for that exam.

Can I print a Concept Exam?

SNAP 2010 is designed to be completely paperless, and therefore the functionality to print Concept Exams is not available. You could print the exam exactly as it appears in the web browser, one page at a time, if you choose. Most Instructors choose to use ExamView to print paper exams. If you would like a copy of ExamView (test banks included), please contact your Local Account Manager.

Document Assessment FAQ

How do I create and schedule a Document Assessment?

Create and schedule document assessments

  1. Click the scheduling tab
  2. Click the Document Assessments link
  3. Click the new assessment tab
  4. Enter a name for the new document assessment
  5. Click the browse buttons to find and select the Base file, Answer file, and the optional Instruction and answer key files
  6. Click the add assessment button
  7. Click the scheduling tab to schedule the document assessment
  8. Click the document assessments link
  9. Click the “schedule this” link for the document you would like to schedule
  10. Select desired scheduling options
  11. Click the save changes button

How do I see the student results for a Document Assessment?

  1. Click on Grades
  2. Click on Document Assessments
  3. Click on the name of the document assessment
  4. Click on the “# Students made # Attempts”
  5. Click on the student’s name to see all of the documents submitted

Can I delete Document Assessment attempts?

Document assessment attempts can not be deleted.

Gradebook FAQ

Some items or assignments won’t show up in my gradebook. Why?

For an item to appear in the grade book, it must be scheduled (for a date range or always available) and set to a grading method other than Practice. Please double check to make sure your items are scheduled this way.

Performance Evaluation FAQ

How do I schedule a Performance Evaluation?

Create and schedule performance evaluations

  1. Each chapter of a book in SNAP will have at least one performance evaluation
  2. Select “always available” on the left
  3. Click the performance evaluation you would like to schedule
  4. Click the edit tab to change the points for each step of the evaluation
  5. Click the scheduling tab
  6. Select scheduling options
  7. Click save changes

Tutorial and Assignments FAQ

How do I schedule a Tutorial?

Schedule a tutorial

  1. Click the all tutorials link
  2. Find the tutorial you want to schedule
  3. Click on the tutorial you want to schedule
  4. On the new screen, click the schedule tab
  5. Select the desired scheduling options
  6. Click the save changes button
  7. On the new screen, click the activity page that contains the tutorial you just scheduled (i.e. current activities, future activities)
  8. Drag and drop the tutorial into the desired location
  9. Click the home tab

How do I create and schedule my own assignments?

Create and schedule custom assignments

  1. Click the scheduling tab
  2. Click the My Assignments link on the left
  3. Click the new assignment tab
  4. Enter a name for the assignment
  5. Select desired options
  6. Click save changes

How do I view and grade a custom assignment?

Grade custom assignments

  1. Click the grades tab
  2. Click the assignments link
  3. Click the homework link
  4. Click the reports tab
  5. Click on the name of the submitted file and click open to view it
  6. Once you determine the grade for the file, click the grade link
  7. Select a grade and enter text
  8. Click save changes
  9. The assignment is now graded

How do I create a managed assignment in the gradebook?

Create a gradebook managed assignment

  1. Click the grades tab
  2. Click the manage assignments tab
  3. Click on the separate sections menu dropdown list
  4. Select the appropriate section
  5. Enter a name for the new assignment
  6. Enter description, select options and grade points
  7. Click add assignment
  8. The new assignment will appear on the grades page
  9. Click the assignment name if further edits are needed

How do I schedule the length of time an activity is available to students?

  1. Click the Schedule tab in the Activity screen.
  2. On the Schedule screen, go to the Timing section.
  3. In the Timing section, you have two options:
    1. Always Available: If you would like the activity to be available throughout the entire course, select Always Available.
    2. Available for a certain length of time: If you want the activity to be available for only a certain length of time, select the date and time you want SNAP to open the document, then select the date and time you want SNAP to close the document.
  4. Complete the other fields in the Schedule screen. Then scroll down and click the Save Changes button at the bottom of the screen to apply all of your choices to this activity.

How do I move an activity or activities from one week to another week?

  1. Select the Scheduling tab above the viewing pane.
  2. Select All Activities in the left-hand navigation pane, so that you can see all the activities in your course.
  3. Select the Checkbox in the upper right-hand corner of the activity you wish to move. You may move multiple activities from one week to another at the same time. In this example, we will move two activities from Week 1 to Week 2.
  4. Scroll down to the bottom of the weekly activity list, click the Down arrow to expand the Change Week drop-down list, and select the week to which you are assigning the activities.
  5. The activities move to the end of the activities list for the week you selected.
  6. Note that when you move an activity from one week to another, the dates for that activity change to match the dates for the new week.

Section FAQ

How do I recover a Deleted Section in SNAP 2010?

To recover a deleted section in SNAP 2010 do the following:

  1. Login to SNAP as the Instructor of the lost section
  2. Select the Course containing the lost section
  3. Select the Administration Tab
  4. Select Sections
  5. Select the Recover tab
  6. Select a Recover Group number (the system does not retain the section name, you will be asked to provide a name for the lost section)
  7. Select the Recover button

How do I move students between sections?

Move students between sections

To move a student from one section to another, follow these steps.

  1. Click the administration tab
  2. Click the sections link
  3. The sections for the course are displayed
  4. Click the students link for the section in which the student is currently enrolled
  5. Drag and drop the student name from the section column to the available student column to remove the student from the section
  6. Click the sections link again
  7. Now click the students link for the section you would like to move the student to
  8. Now drag and drop the student name from the available column to the section

How do I schedule a survey for a 2 week period or longer?

Survey’s can only be schedule for 1 week at a time

Course FAQ

How do I copy and share a course with another instructor?

Copy and Share a course

  1. Select the course to copy in the left column
  2. Click the administration tab
  3. Click the copy tab
  4. Select the course components to include in the new course
  5. Click Continue
  6. Enter a name for the course and specify the start date
  7. Click Continue
  8. Be patient. Creating a course can take a while. When successfully created, you will see a message saying the course was successfully created.
  9. Click continue
  10. To assign the course to another instructor, click the administration tab
  11. Click Participants in the left column
  12. Click the Instructor link
  13. Remove the current instructor name by dragging into the available instructor column, and drag the new instructor’s name into the course.

Scheduling FAQ

How do I change the schedule?

Snap operates on a weekly schedule that starts on the day of the week that your course start date falls on. To change this schedule:

  1. Click “Administration”
  2. Click on your course name or select your course in the left and click “Administration” again
  3. Click in the course start date field.
  4. Select the new course start date
  5. Save Changes

Administration FAQ

How do I change a student password?

Change student passwords

  1. Log in as instructor
  2. Click Grades tab
  3. Click students name
  4. Click students name again
  5. Click Change password at bottom
  6. Enter new password for student
  7. No confirmation email will be sent to student, please email student yourself the new login credentials

How do I disable Click-Image Tracking?

SNAP 2010 Skill Exams and Performance Evaluations include a feature that saves a small screen shot (click-image) for each click that occurs during the Exam/Evaluation. This gives Instructors a click-by-click view of the student’s attempt, which can help determine the Student’s grade.

Click-images are uploaded directly from the student’s computer to the SNAP server. While each individual image is small in file size, it can be taxing to a network bandwidth.

The click-image feature will disable automatically if the SnapPlayer determines the network bandwidth would be negatively affected. As an Instructor, you can also choose to disable this feature permanently for each course.

  1. If you are teaching multiple courses, select the appropriate course on the left pane.
  2. Click the Administration tab on the top right.
  3. Click on the course title, which is a blue link.
  4. Your Course Settings page will load. The last line is Enable Click Tracking. By default, this feature is turned on. To turn it off, uncheck the box and click Save Changes.

Message Students Based on Reports

SNAP has a messaging feature that allows the Instructor to see a list of students who have or have not viewed or attempted an activity, then select a subset of the group (i.e. Those who have not attempted it) and send them a message.

  1. If you are teaching multiple courses, select the appropriate course on the left pane.
  2. Click the Administration tab on the top right.
  3. Click Reports on the left pane.
  4. The Reports page is displayed. The bottom half of the page is the “Or watch current activity” section, which will generate the specific report we are looking for.
  5. In the Activity Module field at the bottom, enter the Grade Book category that the item in question resides in, for example, Exam.
  6. In the Look Back field, select an appropriate length to search over, for example, 3 weeks.
  7. In the Show Only field, select Student, then click Go.
  8. The Participation Report is now displayed. In the Choose… field, select the specific assignment you want a report on, then click Go.
  9. A table with your students will be generated. The All Actions column will show the last date the item was attempted by the student. Click All Actions to sort in reverse order, and move the students who have not attempted the item to the top. Students who have not attempted the item will display “No.”
  10. Check the boxes next to the students who show “No.”
  11. In the With selected users… field, select Add/Send Message, then click Go.
  12. You can now enter your message to your students. The text field in the middle of the page can be styled however you like. The recipients of the message are displayed at the bottom of the screen. Click remove to remove them from the message. When you are happy with your message, click the Preview button.
  13. The message will be displayed as it will appear to the student, who will receive it via email. Click Send to send the message, and Edit to return to the edit message page.

Does SNAP work on a Macintosh?

Snap does not work in the Macintosh OSX Operating system, but it will work on a Macintosh computer if Windows is installed on a Mac using bootcamp.

Install Windows 7 on a Mac