Sage 50 2013 Frequently Asked Questions:
Why won’t my company files open?
- Please make sure that you are opening the files within the Sage software; they are not able to be manually opened.
I am trying to access my company files from the CD, but I am receiving an error. How do I access the files?
- The Sage company files cannot be accessed directly from the CD; they need to be copied from the CD to a location on your computer’s hard disk. This will then allow you to access them without any errors.
How do I add a company file from the student data files to Sage?
- From the dialog box where your existing company files already are, please follow these steps:
- Click “Browse”. This will pull up a list of all the files on your computer.
- Navigate to the location where you saved the company files from the CD.
- Open the company file that you need and it will populate within the Sage software.
I do not have a student data files CD, or it is lost or damaged. How do I access the files?
- All of the student data files on the CD can be accessed from our Internet Resource Center at this link: http://irc.emcp.com/index.php?titleID=2840&title=Computerized%20Accounting%20with%20Sage%2050%202013.
How do I register my Sage 50 software? I am being asked for a serial number.
- You can register your Sage 50 software by going to this site: http://na.sage.com/us/about-us/education. Please follow the instructions on the site to register your version of the Sage software.
I have a question regarding licensing.
- EMC Paradigm is the publisher of the textbook. Questions regarding licensing should be directed to Sage support. They can be contacted by one of the ways listed here: http://na.sage.com/us/about-us/contact-us.
Will Sage 50 work on my Mac?
- Sage is not compatible with the Mac OS. The system requirements for Sage can be found here: http://support.emcp.com/support/sage50-2013/.
How do I access the instructor resources for the text?
- You can access the instructor resources for the text book by going to our Internet Resource Center Site: http://irc.emcp.com/index.php?titleID=2840&title=Computerized%20Accounting%20with%20Sage%2050%202013. Please keep in mind that to log in as an instructor you will need special credentials from your local area account manager.